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COVID-19 - EMERGENCY CONTACTS - VARIATIONS TO THE ACCESS TO CONSULAR SERVICES

Date:

05/29/2020


COVID-19 - EMERGENCY CONTACTS - VARIATIONS TO THE ACCESS TO CONSULAR SERVICES

COVID-19 - EMERGENCY CONTACTS

During the emergency time due to the COVID-19 pandemic this Consulate General can be reached for information and urgencies to the following contacts:

· From Monday to Friday, from 9:00 AM until 4:00 PM via telephone at (312) 467-1550 e (312) 995 -5494 or via e-mail to assistenza.chicago@esteri.it

· The emergency phone number for after-hours time is: (312) 909-0304.

COVID-19 - VARIATIONS TO THE ACCESS TO CONSULAR SERVICES ANT TO THE SELF-SCHEDULING SYSTEM

Following the implementation of temporary restrictions due to the Covid-19 emergency, please be aware of the important variations outlined hereinafter:

A. Temporary suspension to the online self-scheduling system:

During the Covid-19 emergency the “Prenota online” system is suspended, except for appointments regarding applications for citizenship.

For appointments and inquiries, you may wish to send an e-mail to the following addresses:

1. passaporti.chicago@esteri.it - for passports inquires and Emergency Travel Documents (ETD);

2. italcons.chicago@esteri.it - for any other consular service.

Please consult the "Contact us" page of this website for any other consular inquiries.

B. Schedule variations

During the next three weeks (August 10th to August 28th 2020), the Consulate General of Italy will be open to the public, by appointment only, on the following days:

Monday – Wednesday – Friday, from 9:00 AM until 12:30 PM.

 

The Offices of the Consulate General can be reached by phone at:

· Consular services: (312)-467-1550 and (312) 995 5494

· Consul General’s assistant: (312) 467-1556

· Emergencies: (312) 909-0304

We encourage the public to visit this page to reach the offices via e-mail.

C. Access to the Consulate General

· The access to our premises is regulated in accordance to the emergency guidelines, released by the State of Illinois and the City of Chicago. Applicants will be received only by appointments or in case of an emergency. Only the applicants themselves will be allowed to attend. The public is also invited to scrupulously observe the scheduled appointment time, without showing up early, in order to avoid prolonged stops in the waiting room, and to respect the 6-ft social distance requirement.

· Chicago Department of Public Health Commissioner Allison Arwady, M.D., issued an Emergency Travel Order directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of last contact within the identified state. This includes both Chicago residents returning from travel to a designated state, and travelers arriving in Chicago from a designated state. For updates please visit the following link: https://www.chicago.gov/city/en/sites/covid-19/home/emergency-travel-order.html

· Following Governor Pritzker’s extension of the Stay at Home Order, public is kindly required to wear a mask or a face cover when in the premises of the Consulate General.

· Payments in regards to Consular fees can be made by money order only.

· Updates and information about our Consular Services will still be available on our website.


Location:

Chicago

Author:

Stefano Orlandi

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